Delivery Information

Shipping Methods

We employ air freight to ship goods to various destinations. Subsequently, we entrust local couriers (UPS/Fedex for the US, Royal Mail/DPD for the UK, and DHL/DPD for other European nations) to deliver our disposable vape pens and pods. Delivery typically takes 10 - 15 days to most countries. Our shipping agent takes care of customs clearance, leaving you free of such concerns while you anticipate the delivery at your doorstep.

For countries like Vietnam, Russia, Thailand, the Philippines, Malaysia, South Africa, the Middle East, and others, we've established exclusive shipping routes. For comprehensive information, please reach out to us.


Shipping Cost

The shipping cost is primarily determined by the order's gross weight and destination. If you find the shipping cost higher than expected, kindly get in touch, and we'll conduct a thorough review for you.


Delivery Time

Upon placing your order, a processing period of 2 - 5 days is required. This duration is contingent on stock availability and order volume. If stock levels are insufficient, production time might extend to 5 - 8 days. Feel free to inquire about lead times before finalizing your order.

Following dispatch, the delivery timeline typically spans 10 - 15 days for the US and European countries, and 6 - 10 days for Northeast Asia nations. Variations in delivery times arise due to regional disparities and seasonal factors. For precise details, please don't hesitate to contact us.
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Bill Lee
Sales Specialist
Kate
Sales Support
Spencer
Sales Specialist
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